General Policies:

Programming, artists, lectures, date, time, and venues are subject to change.

There are no refunds or exchanges on individual ticket orders.

Accessibility:

For accessible seating please call:
Sanders Theatre: 617.496.2222
NEC's Jordan Hall: 617.585.1260
Symphony Hall: 888.266.1200
Boston Philharmonic Box Office: 617.236.0999

AGE LIMITS:

Children in attendance must be at least five years old.

Discount Tickets:

Regular discounts are offered for Students with current ID, members of Massachusetts Teachers Association, members of WGBH, and members of WBUR (check your member newsletter or check the members section of the organization's website).

E Tickets or Print at Home Tickets:

Email tickets arrive to the ticket buyer's provided email address as a PDF attachment. The PDF contains one sheet per ticket ordered. Email ticket buyers must print their PDFs and bring it to the concert to present to ticket takers and ushers as you would with a standard ticket.

Fees:

All subscriptions are subject to a $6 per subscription service fee. Single tickets are subject to a $3 per ticket service fee.

Gift Certificates:

Gift Certificates are available for purchase! Please contact the Boston Philharmonic box office at 617.236.0999 or email boxoffice@bostonphil.org to place a gift certificate order.

Rush Tickets:

Rush tickets are sold when available starting 1 to 1.5 hours at the venue box office before the start of a concert. We cannot guarantee the availability of rush tickets. Rush tickets are available to seniors and students with a valid student ID.

Seating:

If you would like to purchase tickets and would like to view a particular instrument see our Orchestra map for common instrument locations as they would appear on stage. View our Seating Charts to see where particular priced seats are located in each of the concert halls.

Ship/Mailed Tickets:

Tickets for upcoming concerts are mailed every Friday. If you have not received your ticket order before the day of the concert please contact the Boston Philharmonic box office at 617.236.0999 or email boxoffice@bostonphil.org.

Subscription Tickets:

  • Subscription tickets for the new season are mailed in early August.
  • There are no guarantees on subscriber seats. If a subscriber has preferred seating they can make a request with the box office. Seat preferences are fulfilled based on subscription level and availability.

Subscriber Exchange Policy:

  • Ticket exchange is an exclusive benefit for subscribers.
  • All exchanges are subject to ticket availability.
  • To exchange, you must pay the difference in price, if applicable.
  • Ticket exchanges must be completed by noon the business day prior to a concert (i.e., Wednesday at 12:00 pm before a Thursday concert, Friday at 12:00 pm before a Saturday or Sunday concert).
  • Exchanges may be made via phone, mail or fax. New tickets will be mailed unless it is too close to the concert date, in which case tickets will be held at Will Call.
  • Exchange by phone: 617.236.0999. After you have made your exchange, please remember to discard your old tickets to avoid double seating. Once your exchange is processed, your original seats will be released for sale to the public.

Will Call:

Tickets placed at Will Call will be held under the name of the ticket buyer at the box office for Symphony Hall concerts or held at the Will Call table in the lobby for Sanders Theatre and Jordan Hall concerts.

Questions: Please call the Boston Philharmonic box office at 617.236.0999.

PUBLIC HEALTH:

What are my ticket options if a concert is canceled or rescheduled due to the Coronavirus?

  • Donate your ticket. As a nonprofit arts organization, the Boston Philharmonic relies on the audience we serve. By donating your tickets in lieu of a refund, you are providing vital support for the music and musicians that inspire our community. Please consider donating your tickets back to the Boston Philharmonic and receive a donation receipt by contacting 617.236.0999.
  • Put tickets on account -as a gift certificate. Hold your tickets on your account. Contact the Box Office at  617.236.0999 and we will  put your funds on account as a gift certificate to use toward another performance this season.
  • Request a refund. Generally our policy is no refunds. In the event of a cancellation we will issue refunds if requested. Contact the Box Office at 617.236.0999.

 

2019-2020 Season